DanLobo.co.uk

Terms & Conditions

In these terms and conditions "Daniel Lobo " shall mean Daniel Lobo and "the Client" shall mean the person and/or firm and/or company to whom the proposal/agreement/work undertaken is addressed.

1. Pre-project
1. Daniel Lobo will provide the client with an estimate of costs involved in development of the project, usually by email. If this initial estimate is of interest, in the case of larger projects a more detailed proposal will be submitted if requested by the client, or a pre-project meeting will be arranged so that further details can be discussed. In the case of smaller projects (usually less than £650.00 value) the initial estimate email will be deemed as the quote.
2. In the case of smaller projects (usually less than £650.00 value) Daniel Lobo will not be able to make visits to the client's offices or premises for pre-project meetings, however, the client is welcome to arrange and visit Daniel Lobo for a meeting.
3. If, in the case of smaller projects (usually less than £650.00 value), the client would like a pre-project meeting or a design meeting at his/her pureness, this can be added to the project as an additional charge. The cost for this, within 50km, will be £40.00 plus £25.00/hr or part thereof for the meeting time. Outside 50km, the cost will be £40.00 plus £25.00/hr or part thereof for the meeting time plus £25.00/hr during travel time plus all travel expenses, hotel expenses and other related costs.

2. The project
1. The Client will provide Daniel Lobo with such information as may reasonably be required concerning the client's project and will answer queries and provide decisions and approvals which may be reasonably necessary for Daniel Lobo to complete the Project. The Client is responsible for ensuring that such information and answers are given promptly and are accurate and complete.
2. Daniel Lobo cannot be held responsible for delays in completing the project due to the Client's inability to provide information timeously and/or delays in procuring Internet Merchant IDs or any other 3rd party delays.
3. The Project will commence once the Client has provided Daniel Lobo with the necessary details as outlined in the project quote. This could include such things as company details, design requirements, down payments/deposits, 3rd party expenses, web site content and credit card details for ISP account registration.
4. Once the first design draft has been produced, Daniel Lobo will place the draft within a password protected folder on the Client's web site or on Daniel Lobo's website so that the Client can login and view the work done to date. This draft will be a static image representation of the layout and design of the site and will not be functional in any way or form.
5. This will give the client the opportunity to request changes, additions or omissions from the draft. Once these changes have been submitted to Daniel Lobo in electronic format, Daniel Lobo will effect the changes and re-submit for approval. A further set of changes can be requested within the scope of the project cost. Thereafter, changes are chargeable at £25/hr.
6. If the Client is totally dissatisfied with the first draft, he/she may request a completely new draft design based on his/her ideas which must be made plainly clear and visible to Daniel Lobo.
7. Daniel Lobo will then compile a second draft within the scope and cost of the project.
8. If after this draft the client is still not satisfied, he/she may choose to request another design draft. The cost of this will not be borne within the scope of the project and may be done at either an hourly rate of £25/hr or by quotation.
9. Once the draft has been approved, this will be deemed as the final design and any further changes will be chargeable at £25/hr or by quotation.
10. Thereafter the web site will be compiled and functionality, content and other items added.
11. Once all content and functionality has been included in the site, the client will be given the opportunity to browse the web site and request changes, additions and alterations within the bounds of the quoted proposal to ensure that the site has been completed to the desired standard and with the required features as requested in any approved correspondence.

3. Deposits and payment
1. A deposit of 30% (unless otherwise stated) is required before work commences on the project.
2. 100% payment is required for any hardware, software, web hosting or other out-of-pocket expenses that may be required to complete the project, as mentioned within the quote, estimate or proposal.
3. Upon completion of the project, payment of the balance of the quoted amount is required within 28 days.
4. If it is not possible to finish the project within 30 days due to unavailability of content and or information required, stage payments will be introduced to cover the cost of work done to date.
5. Additional work over and above the quoted amount that may arise during the project will be recorded and billed at £25/hr.
6. Payment for projects, website updates, consulting, hosting and web development work to websites is required within 28 days of submission of an invoice. If payment is not received within 28 days Daniel Lobo reserves the right to remove any updates and web development work done to the site. In addition, no further work or consultation will be undertaken until such time as payment for outstanding invoices has been received in full.
7. Payment for web hosting is required in advance for the month or year that the account is purchased. If payment is not received within 28 days of the invoice being submitted, Daniel Lobo reserves the right to suspend the hosting account until such time as payment has been received in full for the hosting period. Daniel Lobo also reserves the right to charge a re-activation fee to re-activate accounts that have been suspended.
8. Daniel Lobo reserves the right to charge interest on payments not received within 28 days of an invoice being submitted at one-half per cent (1.5%) per month, or the maximum allowable under applicable law
9. If payment for services or hosting has not been received within 28 days, Daniel Lobo reserves the right to close such accounts and to refuse re-activation of the account. Furthermore, Daniel Lobo reserves the right to decide whether further work will be done for the client in the future, even if payment for the outstanding amount is paid after the 28 days period.

4. Additional work
1. If, during the course of the project, the client has a need for further requirements development that was not requested or specified in the original quote, Daniel Lobo will provide an estimate of the additional cost involved and submit it to the client in electronic format (email).
2. If the work is of such a nature that it cannot be quantified prior to development, Daniel Lobo will keep accurate records of time spent on the additional work and will bill accordingly at £25/hr.

5. Support after project completion

1. Before going live on the Internet, the Client will have the opportunity to browse the web site and request changes, additions and alterations within the bounds of the quoted proposal to ensure that the site has been completed to the desired standard and with the required features as requested in any approved correspondence.
2. Once the Client has satisfied him/herself that the site is complete within the scope of the quote or proposal, he/she will approve the completed product in writing in an email or fax.
3. Daniel Lobo will then make the index page live on the Internet. The project will be deemed as complete once the index page (home page) of the web site has gone live on the Internet as per the Client's instruction.
4. Once the web site is live, any support, changes, omissions, repairs or maintenance to the web site will be deemed as additional work and will be chargeable at £25/hr or by quotation.